1. Important information and who we are

Purpose of this privacy notice

This privacy notice aims to give you information on how Robertson Marketing Group, Inc. and its subsidiaries (collectively referred to as ?Robertson Marketing? or "we", "us" or "our") we collect and process your personal data through your use of our site, including any data you may provide through our site when you sign up to our newsletter, purchase a product or register an account with us. Our site is not intended for children and we do not knowingly collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller and processor

Robertson Marketing is considered a controller and processor under the European Union General Data Protection Regulation (?GDPR?) and responsible for your personal data. We are made up of different legal entities including Robertson Marketing Group, Inc. incorporated in the United States and Robertson Marketing Group United Kingdom Limited incorporated and registered in England. When we mention Robertson Marketing or "we", "us" or "our" in this privacy notice, we are referring to the relevant company in the Robertson Marketing Group, Inc. organization responsible for processing your data.If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Contact details

Our full details are:
Full name of legal entity: Robertson Marketing Group, Inc.
Email address: dataprivacy@robertsonmarketing.com
Postal address: 359 Kessler Mill Rd, Salem, Virginia 24153 U.S.A.

Should you have any concerns, we would appreciate the chance to deal with them directly. If you would like to speak to us regarding any concerns you have, please contact us by email at dataprivacy@robertsonmarketing.com.

If you are a citizen of a European Union country, you have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the United Kingdom supervisory authority for data protection issues (www.ico.org.uk).

If you are a citizen of the United States you have the right to make a complaint at any time to the attorney general office in your home state.

Changes to policy

We may amend and update this policy from time to time. Any changes in the future will be posted on this page. The date of the latest update to this privacy policy is set out at the top of this policy.

Third-party links

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).We may collect, use, store and transfer different kinds of personal data that you give us through our site or by using our applications, corresponding with us by phone, e-mail or otherwise about you which we have grouped together as follows:

? Identity Data includes first name, middle name, maiden name, last name, username or similar identifier.
? Contact Data includes billing address, delivery address, email address and telephone numbers.
? Financial Data includes bank account and payment card details.
? Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
? Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
? Profile Data includes your username and password, purchases or orders made by you.
? Usage Data includes information about how you use our site and products and services.

? Marketing and Communications Data includes your preferences in receiving marketing from us or our third parties and your communication preferences. Please keep us informed if your personal data changes during your relationship with us. We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract you intend to make with us and you fail to provide that data when requested, we may not be able to perform the contract (for example, to provide you with goods). In this case, we may be unable to process an order for a product or we may have to cancel a product you have ordered with us but we will notify you if this is the case at the time.

3. How is your personal data collected?

Direct interactions. You may give us, your Identity, Contact Data, and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

? Place an order for our products;
? Create an account on our website;
? Subscribe to our newsletters;
? Request marketing to be sent to you; or
? Give us some feedback.

Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. We may also receive Technical Data about you if you visit other websites employing our cookies. Google LLC ("Google") may also use a variety of tools, including Google Analytics, to collect data about your visits to our website, and may use this data as described in Google's Privacy Policy. Please see below for further details on cookies.

Third parties or publicly available sources. We may receive personal data about you from various third parties as set out below:

? Technical Data from the following parties: analytics providers such as Google based outside the EU; and
? Contact Data, Financial Data, and Transaction Data from providers of technical, payment and delivery services based inside or outside the EU, or your employer or customer.
? Identity and Contact Data from data brokers or aggregators.
? Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
? Where we need to perform the contract we are about to enter into or have entered into with you;
? Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;
? Where we need to comply with a legal or regulatory obligation, including from law enforcement; or
? To the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate (please see paragraph 10 (Glossary) for a definition of legitimate interest).Note that we may process your personal data on more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below

Purpose/Activity	Type of data	Lawful basis for processing including basis of legitimate interest
To register you as a new customer	(a) Identity (b) Contact	Performance of a contract with you (please see paragraph 10 (Glossary) for a definition of performance of a contract)
To process and deliver your order including:(a) Manage payments, fees and charges(b) Collect and recover money owed to us	(a) Identity(b) Contact(c) Financial(d) Transaction(e) Marketing and Communications	(a) Performance of a contract with you(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:(a) Notifying you about changes to our terms or privacy policy(b) Asking you to leave a review, feedback or take a survey	(a) Identity(b) Contact(c) Profile(d) Marketing and Communications	(a) Performance of a contract with you(b) Necessary to comply with a legal obligation(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)	(a) Identity(b) Contact(c) Technical	(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganization or group restructuring exercise)(b) Necessary to comply with a legal obligation (please see paragraph 10 (Glossary) for a definition of comply with a legal or regulatory obligation)
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you	(a) Identity(b) Contact(c) Profile(d) Usage(e) Marketing and Communications(f) Technical	Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences	(a) Technical(b) Usage	Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about goods or services that may be of interest to you	(a) Identity(b) Contact(c) Technical(d) Usage(e) Profile	Necessary for our legitimate interests (to develop our products/services and grow our business)

We strive to provide you with choices regarding certain personal data uses, particularly around marketing.

Promotional offers from us

We may use your Identity Data, Contact Data, Technical Data, Usage Data and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products and offers may be relevant for you (we call this marketing). You will receive marketing from us if you have requested information from us or purchased goods from us and, in each case, you have not opted out of receiving that marketing.

Third-party marketing

We will get your express opt-in consent before we share your personal data with any company outside Robertson Marketing of companies for marketing purposes.

Opting out

You can ask us or third parties to stop sending you marketing messages at any time by contacting us at any time. Where you opt out of receiving marketing, this will not apply to personal data provided to us as a result of a product purchase, warranty registration, product experience or other transactions.

Cookies

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either "persistent" cookies or " ERROR: Data Truncated on Export